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Shipping Policy

Thank you for visiting and shopping at https://urbance.in. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sunday or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method Estimated delivery time Shipment cost
DTDC Priority 3-10 business days 99/-
DTDC Plus 1-5 business days 250/-

 

* Overnight delivery is only available for orders with delivery addresses of TIER 1 Metro cities. (Delhi, Mumbai, Bengaluru)

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

UrbanAce is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

Our provides detailed information about options and procedures for returning your order.