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Returns, Refunds & Cancellation

 

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 

Cancellation Policy

For Cancellations please contact the us via contact us link. Before the shipment is processed and shipped. Once the order is shipped no cancellation can be done.

Requests received after dispatching the order cannot be fulfilled.

 

Refund Policy

We will try our best to cater the needs of our buyers.

In case any buyer is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

 

Return Policy

If you are not satisfied with the product, You can return the product to the address below and send us an email at urbanaceltd@gmail.com With your order id, Tracking ID in subject so we can track it.

Please note that return shipping is to be borne by buyers. In case damaged product is received at the warehouse or the parcel is misplaced. No refund shall be possible.

Please ship your return packages to address.

UrbanAce

B-276 Indra vihar Colony, Airport Road,
Behind Faiz Masjid,
Bhopal,
Madhya Pradesh,
462030
Ph 7000907019